Shipping Policy
Delivery
Postage costs are calculated by order weight. You can find weight calculations below.
UK Orders
Please allow 1-2 days dispatch time to allow our team to pack & process your order. We use Tracked 48 with Royal Mail, which is a fully tracked service. Once your order has been dispatched, you will receive your tracking details via email.
Any orders above 20kg will be sent using Express 48 with Parcelforce.
We offer free UK postage on orders with 3 (or more) bundles.
Calculations (Approximate):
| Weight | Postage Price |
| Up to 2kg | £3.75 |
| Up to 20kg | £5.96 |
| More than 20kg | £20 |
EU Orders
Our EU orders are sent using a fully tracked service with Royal Mail and can take between 3-11 working days to arrive depending on your location. Our couriers may contact you about your delivery so please ensure a valid email address and contact number is provided.
Any orders above 20kg will be sent using a tracked service with DHL.
Calculations (Approximate):
| Weight | Price |
| Up to 2kg | £14.75 |
| 2kg to 20kg | £17.55 |
| More than 20kg | £50 |
Worldwide Orders
We ship worldwide! All international orders are sent using a fully tracked service with DHL / Royal Mail, which can take between 5-14 working days to arrive depending on shipping location.
We can not be held responsible for the loss or damage to goods if the address information given is incorrect. We cannot accept liability for any missing orders if the tracking for the parcel is showing the order as delivered.
Calculations (Approximate):
| Weight | Price |
| Up to 2kg | £20 |
| 2kg to 20kg | £50 |
| More than 20kg | £150 |
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Import VAT & Customs Charges:
When your shipment arrives, you may be required to pay import VAT and duty on the goods which is collected by the courier directly. We do not take responsibility for any deliveries subject to customs charges, duties or taxes.
This is collected by the courier who will likely send you a link via email to pay for the charges so they can be released from customs. These are government charges and we are therefore unable to advise on how much the charges may be. You should be able to find out more information regarding import fees via your government website. In the event that the fees are left unpaid, the goods may be returned to us & we will need to take the shipping costs again in order to re send your shipment out.